We will do whatever it takes to help you find the footwear you need. Our goal is your 100% satisfaction.
With TheBootPro.com, there is no middle man! TheBootPro.com deals directly with the manufacturer (Weinbrenner Shoe Company of Merrill, Wisconsin). This allows us to pass the savings onto our customers! TheBootPro.com also limits advertising and marketing expenses to help keep our costs down.
Our customers can tell you, we also provide the best customer service. We treat our customers the way we would want to be treated. Our goal is simple: providing the best made boots at the best price...and if there is a problem, we solve it.
2. Who is Weinbrenner?
The Weinbrenner Shoe Company (WSC) is the maker of Thorogood®, HellFire® and Work One® brand boots and shoes. WSC was established in 1892. Today, WSC is employee owned and supports two union factories in Wisconsin. top of page
Made in the USA:
1. Why does thebootpro.com sell only Weinbrenner?
Did you know that in 2006 almost 98% of shoe and boots sold in America were manufactured overseas. That now includes Red Wing and most other major boot brands. Check the label of your current boot...where are they from?
WSC is one of a few remaining companies that still makes shoes and boots in the USA...over 100 styles of work and uniform boots!Plus, WSC has been union organized since 1946. Simply put, when you buy "Made in the USA" footwear from thebootpro.com you are supporting American workers and therefor, our economy.
Plus, from everything we have learned, Weinbreener makes the best footwear designed and job-fitted for specific work environments. The range includes both uniforn and safety work boots. Customers who have worn Thorogood®, HellFire® and Work One® brand boots and shoes speak very highly of their workmanship, comfort and performance on the job.
1. I want to purchase my boots from thebootpro.com, but I found them cheaper on another site...now what?
It is our goal to provide our customers with the best uniform and work footwear at the best price. If you find an item for a lower price on another web site, we will refund you 120% of the difference between the lower price and our price.
Here's how it works:
1. The item must be currently available in the same style, size, quantity, and color that is on thebootpro.com.
2. The web site cannot be an auction site, paid membership club or associated with any eBay sellers product.
3. Taxes (if any) and shipping charges (if applicable) will not be included when calculating the price difference.
Here are the three easy steps to receive your refund:
1. Order the item that you want from thebootpro.com.
2. Please email us with your order number, and the web address (URL) of the site where you found the item (and navigation directions of how to find the item).
3. We will verify the information, give you a discount equal to 120% of the difference, email you with your refund amount and refund according to your orignal payment method. Offer is not valid unless information can be verified by BootPro Solutions, dba thebootpro.com.
Note: This offer is valid for 5 days after you make your purchase. This offer applies to a maximum of three (2) items of any particular style per customer. The Best Price Guarantee is only available for orders shipped within the United States and its Territories, and to APO/FPO addresses. Price Protection is not available for orders shipped internationally.
This is a tricky one. Every foot is different and, therefore, the perfect fit is ultimately up to the wearer. Weinbrenner "USA Made" footwear tends to feel more generous as far as size goes when compared to imported footwear styles. Please keep that in mind when ordering. You may want to order a 1/2 size smaller than your normal athletic type shoes.
"Quick Release" style shoes and "Wellington" style boots tend to feel tighter when first worn. Unlike lace-up styles, that allow the wearer to secure the fit, quick release and wellingtons are designed with a secured fit to start. This feature prevents heel travel up and down. Over time these styles will conform to the shape of the wearer's foot.
This suggestion might sound odd, but try ordering two sizes if you very unsure. This method can save you money on shipping in the long run and guarantee the right fit.
1. Do you have a secure server for credit card transactions?
Yes, TheBootPro.com uses a seperate secure server for the safety of our customers. When the order is placed, you are sent automatically to the secure server to finish the transaction.
3. Do we have other ways of ordering footgear from you besides using the secure method?
Yes, there are 2 other ways to order from TheBootPro.com.
A.) You may use our Phone Number to order
at 1-800-723-5384 or
B.) You may print out your shopping cart and mail your order along with a check for the total amount to us at: TheBootPro.com, Customer Service, 915 Fulton St., Wausau, WI 54403, attn: Customer Orders.
4. Besides accepting credit cards, does TheBootPro.com accept money orders, certified or personal checks?
Yes, TheBootPro.com does accept these types of payment. Money orders and certified check orders are processed within 24 hours of receiving the order. Personal checks, however, will be delayed 10-14 days for clearance of the check before we will ship out those orders.
BootPro Solutions (dba thebootpro.com) is listed in the DOD CCR system. We are VAN/EDI compliant. We are classified as a small business. We are considered an open market supplier.
If you are a procurement officer or if you have a large order please call us toll-free at the above number. One of our customer service partners will help you personally process, complete and track your order.
Unless otherwise requested by our customer, TheBootPro.com drop ships from the Weinbrenner factory usingUPS Ground Service. (See map below to determine the estimated delivery time for your order. Please add 1-2 days for processing the order.)
We wish it was a perfect science, but it's not. Some of our customers may receive their orders ahead of time and other customers may receive their orders later than than expected.
On occasion we may use FedEx Ground or USPS Priority if the destination is better served by these resources.
2. What is your standard shipment cost?
SHIPPING IS FREE ON ALL ORDERS!
3. Can I get my boots or shoes shipped to me faster than "ground"?
Yes, by calling us at 1-800-723-5384, we can arrange Next Day, 2-Day or 3-Day shipments. Customers requesting an express shipping service will be charged the additional cost minus $7.00 (within lower 48) and minus $12.00 (to Hawaii and Alaska).
4. Do you ship APO/FPO? Yes. We ship to all AA, AE & AP addresses; unless DOD restrictions exist.
5. Do you ship outside the continental U.S.?
We do not currently ship outside of the United States of America for individual (non APO/FPO) sales. Arrangements for international shipping can be made for larger "make-up" orders of +250 pairs or by special arrangements.
After an order is placed by a customer, the boots are drop-shipped from Weinbrenner headquarters in Merrill, Wisconsin. Since TheBootPro.com uses the resources of WSC for this process, we are charged a fee. This fee for handling is separate from the actual shipping charge from the package carrier (UPS, FedEx, USPS, etc.).
For any item purchased from TheBootPro.com web site, returns or exchanges will be accepted within 30 days of product receipt.
Boots or shoes must be unworn and clean. If possible, try on your footwear in a carpeted area first.
Before returning an item to our office, please contact us for a Return Authorization Number. This number must accompany the product being returned. To obtain a return authorization number, please call Customer Service at 1-800-723-5384 during normal business hours (Monday - Friday; 9:00am - 5:00pm CST). At all other times, please leave a voice mail and a representative of TheBootPro.com will get back in touch with you as soon as possible.
If you are exchanging a product for a different size, please specify the size that you prefer. Due to close-outs and sale items, we cannot guarantee that the replacement product will be in-stock. However, we will contact you via phone or e-mail if your style or size is unavailable.
Items should be packed in their original boxes and returned via UPS or Fed Ex. CODs are not accepted. Please retain any tracking numbers provided by the shipper for reference purposes. Shipping costs associated with returned items are the responsibility of the buyer, except if TheBootPro.com shipped an incorrect item related to your original order.
Returns and Exchanges should be shipped to:
BootPro Solutions
Customer Service/Returns
915 Fulton St. Suite 300
Wausau, WI 54403
Please note: Customers will be reimbursed for the purchase price of the boots minus a $3 restocking fee. Handling or shipping costs are also not reimbursed.
Please allow 1-2 weeks for product replacements. Dependent on your credit card provider, refunds may take 1-2 billing cycles to appear on your statement.
This return policy applies to items purchased directly from TheBootPro.com web site. This policy does not apply to items purchased from retailers or other companies associated with Weinbrenner Shoe Company.
Clean leather with a conditioner/cleaner. Clean Cordura nylon with detergent and water.
Treat waterproof leather with a silicone product only. Treat smooth leather with a quality shoe polish, then buff. Full grain leather can first be treated with a boot oil or silicone before applying the polish.
Allow footwear to dry slowly at room temperature only, never by a heat source.
Keep the insides of the footwear dry and clean with powders and disinfectant sprays. Consider a second pair. This allows the one to dry out thoroughly while the other pair is being worn.
We do not sell, lend, rent, or otherwise
disclose any information to any third parties.
We can be reached via e-mail at
customerservice@thebootpro.com or by telephone, toll-free, at 1-800-723-5384 during normal business hours (Monday - Friday; 9:00am - 5:00pm CST). At all other times, please leave a voice mail and a representative of TheBootPro.com will get back in touch with you as soon as possible.
For each visitor to our web page, our web server automatically recognizes and collects only the consumer's domain name, not their e-mail address. We collect only aggregate information on what pages consumers access or visit. The information we collect is used for internal review to improve the content of our Web page. We do collect information about, and review, what pages customers (those who place online orders) access or visit. This information is kept strictly confidential and is used to improve TheBootPro.com web site.
The e-mail addresses of those who communicate with us via e-mail (or other means) and information volunteered by the consumer, such as survey information and/or site registrations is stored by TheBootPro.com and used only for our company's use. E-mail addresses may be used for our marketing purposes, and are not provided to any third parties. If you wish to not receive any e-mail from thebootpro.com, e-mail customerservice@thebootpro.com.
Information provided by persons while ordering merchandise from TheBootPro.com, including name, postal address, e-mail address, phone number, and credit card information is kept confidential and is not provided to any third parties, except to process customer's credit card for payment. If you supply us with your postal address on-line you will only receive the information for which you provided us your address. Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding orders they have placed on-line or other information if that person requests us to contact them.
Exerpt taken from:
U.S. Department of Labor
Occupational Safety and Health Administration
OSHA Booklet 3151-12R-2003 (Current)
In 2004 The ANSI Institute (ANSI) was absorbed by The American Society of Testing and Materials (ASTM). Thorogood, HellFire and Work One boots, manufactured by The Weinbrenner Shoe Company, that are required to meet specific occupational safety standards now meet the highest Class 75 levels. These levels or "ratings" are defined by the ASTM F-2413-05 Impact/Compression/Metatarsal Class 75 Standard Specification for Performance Requirements for Foot Protection.
Foot and Leg Protection
Employees who face possible foot or leg injuries from falling or rolling objects or from crushing or penetrating materials should wear protective footwear. Also, employees whose work involves exposure to hot substances or corrosive or poisonous materials must have protective gear to cover exposed body parts, including legs and feet. If an employee’s feet may be exposed to electrical hazards, non-conductive footwear should be worn. On the other hand, workplace exposure to static electricity may necessitate the use of conductive footwear. Examples of situations in which an employee should wear foot and/or leg protection include:
When heavy objects such as barrels or tools might roll onto or fall on the employee’s feet;
Working with sharp objects such as nails or spikes that could pierce the soles or uppers of ordinary shoes;
Exposure to molten metal that might splash on feet or legs;
Working on or around hot, wet or slippery surfaces; and
Working when electrical hazards are present.
Note: The Mine Safety and Health Administration, the Nuclear Regulartory Comission, the Federal Aviation Administration, 26 US state governments and 3 US Territory governments do not fall under OSHA regulations. These agencies and governments define and oversee their own PPE standards.
Safety footwear must meet ANSI (please see above) minimum compression and impact performance standards or provide equivalent protection. All ANSI approved footwear has a protective toe and offers impact and compression protection. But the type and amount of protection is not always the same. Different footwear protects in different ways. Check the product’s labeling or consult the manufacturer to make sure the footwear will protect the user from the hazards they face.
Foot and leg protection choices include the following:
Leggings protect the lower legs and feet from heat hazards such as molten metal or welding sparks. Safety snaps allow leggings to be removed quickly.
Metatarsal guards protect the instep area from impact and compression. Made of aluminum, steel, fiber or plastic, these guards may be strapped to the outside of shoes.
Toe guards fit over the toes of regular shoes to protect the toes from impact and compression hazards. They may be made of steel, aluminum or plastic.
Combination foot and shin guards protect the lower legs and feet, and may be used in combination with toe guards when greater protection is needed.
Safety shoes/boots have impact-resistant toes and heat-resistant soles that protect the feet against hot work surfaces common in roofing, paving and hot metal industries. The metal insoles of some safety shoes protect against puncture wounds. Safety shoes may also be designed to be electrically conductive to prevent the buildup of static electricity in areas with the potential for explosive atmospheres or nonconductive to protect workers from workplace electrical hazards.
Special Purpose Shoes/Boots
Electrically conductive shoes/boots provide protection against the buildup of static electricity. Employees working in explosive and hazardous locations such as explosives manufacturing facilities or grain elevators must wear conductive shoes to reduce the risk of static electricity buildup on the body that could produce a spark and cause an explosion or fire. Foot powder should not be used in conjunction with protective conductive footwear because it provides insulation, reducing the conductive ability of the shoes. Silk, wool and nylon socks can produce static electricity and should not be worn with conductive footwear. Conductive shoes must be removed when the task requiring their use is completed. Note: Employees exposed to electrical hazards must never wear conductive shoes.
Electrical hazard, safety-toe shoes/boots are nonconductive and will prevent the wearers’ feet from completing an electrical circuit to the ground. These shoes can protect against open circuits of up to 600 volts in dry conditions and should be used in conjunction with other insulating equipment and additional precautions to reduce the risk of a worker becoming a path for hazardous electrical energy. The insulating protection of electrical hazard, safety-toe shoes may be compromised if the shoes become wet, the soles are worn through, metal particles become embedded in the sole or heel, or workers touch conductive, grounded items. Note: Nonconductive footwear must not be used in explosive or hazardous locations.
Foundry Shoes/Boots
In addition to insulating the feet from the extreme heat of molten metal, foundry shoes keep hot metal from lodging in shoe eyelets, tongues or other shoe parts. These snug-fitting leather or leather-substitute shoes have leather or rubber soles and rubber heels. All foundry shoes must have built-in safety toes.
Care of Protective Footwear
As with all protective equipment, safety footwear should be inspected prior to each use. Shoes and leggings should be checked for wear and tear at reasonable intervals. This includes looking for cracks or holes, separation of materials, broken buckles or laces. The soles of shoes should be checked for pieces of metal or other embedded items that could present electrical or tripping hazards. Employees should follow the manufacturers’ recommendations for cleaning and maintenance of protective footwear.
UPS Ground Service. (See map below to determine the estimated delivery time for your order. Please add 1-2 days for processing the order.)
Yes. We ship to all AA, AE & AP addresses; unless DOD restrictions exist.
